SERVICING INTERVALS

 The sooner you complete the registration process, the sooner you’ll be able to gain access to these opportunities & make money.  The client have high standards for servicing and performance. many are Fortune 500 companies with names you’ll recognize. 

 

  • Hours are available on a “first come, first serve” basis, so it is beneficial to select servicing intervals (which are 30 minute increments) as soon as possible.

  • More servicing intervals are available during a client’s peak demand period. Please be sure to review the Opportunity Announcement for the client program you are interested in servicing.

  • The OA provides detailed information about each client program opportunity, the hours of servicing and the peak demand hours for the client. Be sure that the hours align with your desired schedule before you express interest in an opportunity.

    • Certain client programs have specific servicing hour requirements, which will be detailed in the OA. For example, some client programs require weekend servicing or servicing on certain holidays. Therefore, be sure to thoroughly review the OA and Statement of Work to ensure that you have selected a Client Program that you will have no problem servicing. (Which only accessible to the call center owner, agreement between Arise; the Call center & Client)

  • Note that for certain client programs, if you or your company is a top performer, you may receive first choice of hours. The better your company and your agents perform over time, the choice of servicing times you may have.

 

 

AGENTS RESPONSIBLILITY FOR CERTIFICATION COURSE CLASS training FEE.